At Sanctuary Metals, accessible from sanctuarymetals.com, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data when you visit our website, engage with our services, or interact with our team. We respect your privacy and strive to maintain full transparency about our data practices.
We collect information that you voluntarily provide when you interact with our website, request a quote, complete an online form, open a retirement account, make a purchase, or communicate with our customer support team. This information may include your name, email address, phone number, mailing address, financial details, and other contact information necessary to process requests or deliver services. We also collect technical data such as your IP address, browser type, device information, and browsing activity when you visit our site to help us improve user experience and tailor content to your needs.
We use the information collected to provide and improve our services, respond to your inquiries, process transactions, manage your account, and send important updates about your investments, orders, or retirement account status. We may also use your information to personalize your experience, deliver relevant marketing communications, and send administrative messages regarding our policies, service changes, or company announcements.
To enhance your experience and analyze usage trends, we may use cookies or similar technologies to automatically collect certain technical and behavioral data. Cookies help us remember your preferences, track sessions, and gather analytical information so we can optimize our website performance. You can choose to disable cookies through your browser settings, though this may limit some features of our site.
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security but will continually update our security practices as technology evolves.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may disclose your data to trusted service providers, partners, or custodians who assist in delivering our services, handling financial transactions, or supporting our operations. These parties are obligated to protect your information and use it only for the purposes we specify. We may also share information when required by law, to protect our rights, or in response to legal processes.
Our website may contain links to external websites not operated by Sanctuary Metals. Once you leave our site through these links, this Privacy Policy no longer applies. We encourage you to review the privacy practices of any third-party site before submitting personal information. Sanctuary Metals is not responsible for the privacy policies or practices of other websites.
Children under the age of 13 are not eligible to use our services, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently received information from a child under 13, we will take reasonable steps to delete such data from our records.
We may update this Privacy Policy from time to time as our business, technology, or legal obligations change. When we make updates, we will revise the “Last Updated” date at the top of this page and notify you as appropriate. Continued use of our site after changes signifies your acceptance of the updated policy.
By using sanctuarymetals.com and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you have any questions or concerns about how we collect or use your personal information, please contact us at info@sanctuarymetals.com
